1. Eligibility for Refund
• Refunds are only issued for items that arrive damaged or defective.
• Damage must be reported within 48 hours of delivery with clear photos/videos.
• The item must be unused and in its original packaging.
2. Refund Process
• Contact us at support@namastebling.com with your order details and damage evidence.
• Once approved, you may be required to return the damaged item in original packing.
• Refunds will be processed to the original payment method within 7-8 business days after inspection.
3. Exceptions
• No refunds for accidental damage, normal wear and tear, or misuse.
• Custom or personalized items are non-refundable unless damaged upon arrival.
Please download the agreement to get all the necessary information. Sign the agreement and send it to us at info@balvin.in. Our team will review it and get back to you.
For any clarification, you can reach us at 1800-120-0271.