1. Eligibility for Returns
• Returns are accepted only if the jewellery arrives damaged or defective.
• Damage must be reported within 48 hours of receiving the item
• The item must be unused and in its original packaging.
2. How to Request a Return
• Contact our customer service team at support@namastebling.com with:
• Your order number
• Clear photos/videos showing the damage
• Once approved, you will receive return instructions.
3. Refund or Replacement
Based on availability, we offer either:
• A replacement of the same item
• A refund to the original payment method
4. Exceptions
• Normal wear and tear, accidental damage, or improper handling are not covered.
• Custom or personalized items are non-returnable unless damaged upon arrival.
Please download the agreement to get all the necessary information. Sign the agreement and send it to us at info@balvin.in. Our team will review it and get back to you.
For any clarification, you can reach us at 1800-120-0271.